• Contact Us

    DKNY Customer Service is available 24 hours a day, 7 days a week

    Online Order Questions and General Inquiries

    Email: customerservice@donnakarannewyork.com

    Phone: 1-877-316-0975

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    Marketing, Sponsorships and Charity

    communications@dkintl.com

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    New Business

    Apparel: sourcingapparel@dkintl.com

    Shoes and Accessories: sourcingaccessories@dkintl.com

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    Student Internships

    DKInterns@dkintl.com

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    Sales Inquiries (Wholesale)

    212-789-1500

     

    United States

    Donna Karan Collection: dksales@dkintl.com

    DKNY Apparel, Shoes & Accessories: dknysales@dkintl.com

    DKNY Jeans: dknyjeanssales@dkintl.com

     

    International

    Donna Karan Collection: dkintlsales@dkintl.com

    DKNY Apparel, Shoes & Accessories: dknyintlsales@dkintl.com

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    Product Help/Service

    The Donna Karan Company LLC is committed to satisfying our customers and guarantee against defects in materials and/or workmanship. If you believe there is a defect in your product, we suggest returning the item to the place of purchase for the fastest resolution. If you cannot return the product to the retailer, simply email us with the following information: 

    First Name:

    Last Name:

    Address:

    City:

    State:

    Zip:

    Country:

    Daytime Telephone:

    Email Address:

    Description of the problem:

    Style Number or detailed description of the item:

    RN Number:

    Date of Purchase:

    Place of Purchase:

    Price:

    Please include a copy of the Sales Receipt and a picture showing the Quality Issue.